Shipping policy
Shipping Policy
Last Updated: August 20, 2026
At Noviro, we want your shopping experience to be simple and convenient. We offer free shipping worldwide on orders placed through our website.
Free Worldwide Shipping
We are pleased to offer:
Free Shipping — Worldwide
No additional standard shipping fee is charged for eligible orders at checkout.
Delivery Time
Our estimated delivery time is:
7–10 days
Delivery estimates begin after your order has been processed and shipped.
Please understand that delivery times are estimates rather than guaranteed delivery dates. Actual delivery may vary depending on your location and circumstances outside our control.
Factors That May Affect Delivery
Delivery may occasionally take longer due to:
- Customs clearance
- Local postal or carrier delays
- Severe weather
- Public holidays
- High shipping volumes
- Incorrect or incomplete delivery information
- Remote or difficult-to-reach destinations
- Unexpected transportation disruptions
These situations may occasionally cause delays beyond the estimated delivery period.
Order Processing
After an order is successfully placed, we process the order for shipment.
Please ensure that your shipping address, phone number, and contact information are accurate at checkout. Incorrect information may result in delivery delays or unsuccessful delivery.
Tracking Information
When tracking information is available, it may be provided through the contact information associated with your order.
Tracking updates can sometimes take time to appear after an order has been shipped. This is normal and does not necessarily mean that there is an issue with the shipment.
Delivery Address
Customers are responsible for providing a complete and accurate shipping address.
If you realize that your address is incorrect, please contact us as soon as possible at:
We will do our best to assist, although we cannot guarantee that an address can be changed after an order has already been processed or shipped.
Delayed or Missing Orders
If your order has not arrived within the expected delivery timeframe, please contact our customer service team.
Please provide your order number and the email address used when placing your order so that we can review the shipment information.
Customs, Duties, and Taxes
Depending on the destination country, international orders may be subject to customs procedures, duties, taxes, or other charges imposed by local authorities.
Customers are responsible for complying with applicable local import requirements where applicable.
Contact Us
For shipping questions or assistance with an order, please contact:
Noviro
1107 14th St W
North Vancouver, BC V7P 1J9
Canada
Email: support@noviro67.online
Phone: +1 (604) 603-9557
We appreciate your patience and understanding and are committed to providing a smooth delivery experience.